Last Updated: [04/01/2026]
This document is an electronic record in terms of the Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.
1. Introduction and Acceptance
The website [Insert Website URL] (hereinafter referred to as “the Website”) is owned and operated by [Gurukripa Namkeen], a company incorporated under the laws of India, with its registered office at [Insert Full Address].
By accessing, browsing, or using this website, or by purchasing any products from us, you agree to be bound by these Terms and Conditions, including those additional terms and conditions and policies referenced herein.
2. Eligibility of Use
- Use of the Website is available only to persons who can form legally binding contracts under the Indian Contract Act, 1872.
- Persons who are "incompetent to contract" within the meaning of the Indian Contract Act, 1872, including minors, are not eligible to use the Website.
3. Account and Registration Obligations
- If you use the Website, you are responsible for maintaining the confidentiality of your display name and password.
- You agree that if you provide any information that is untrue, inaccurate, or incomplete, we shall have the right to indefinitely suspend or terminate your membership.
4. Food Safety, FSSAI, and Product Quality
- FSSAI License: All products are manufactured and packed in facilities compliant with FSSAI regulations under License No. [Insert License No.].
- Ingredients & Allergens: Detailed ingredient lists are provided on the packaging. The Customer is responsible for reviewing ingredients for potential allergens (e.g., peanuts, gluten, soy, dairy). We are not liable for allergic reactions.
- Perishable Nature: You acknowledge that food items have a limited shelf life. The quality is guaranteed only if storage instructions (e.g., "Keep away from sunlight," "Store in an airtight container") are followed strictly by the consumer.
5. Product Descriptions and Pricing
- Accuracy: We attempt to be as accurate as possible. However, we do not warrant that product descriptions or other content are error-free.
- Weights: For fried snacks (Namkeen), slight weight variations (±5%) may occur due to moisture loss or the nature of the traditional frying process.
- Pricing: All prices are listed in Indian Rupees (INR). Prices include GST but exclude shipping/handling unless stated.
- Typographical Errors: In the event a product is listed at an incorrect price, we reserve the right to refuse or cancel any orders placed for that product.
6. Orders and Payments
- Acceptance: Your order is an offer to buy. Our "Order Confirmation" email does not signify acceptance; the contract is concluded only when the products are dispatched.
- Payment: We use third-party payment gateways. We are not responsible for payment failures or fraudulent use of your payment methods.
- Refusal: We reserve the right to limit the quantity of items purchased per person or per order.
7. Intellectual Property Rights
- All content included on this Website, such as text, graphics, logos, button icons, images, audio clips, and software, is the property of Gurukripa Namkeen.
- You may not extract or re-utilize parts of the contents of the Website without our express written consent.
8. User Conduct and Rules
You agree and confirm that you shall not:
- Post any content that is defamatory, obscene, pornographic, or invasive of another’s privacy.
- Use the Website for any fraudulent purposes.
- Interfere with another user's use and enjoyment of the Website.
9. Limitation of Liability
- To the fullest extent permitted by law, Gurukripa Namkeen shall not be liable for any indirect, incidental, special, or consequential damages.
- Our total liability for any claim arising out of the purchase of products shall not exceed the amount paid by you for the specific product in question.
10. Indemnity
You agree to indemnify and hold harmless Gurukripa Namkeen, its owner, licensee, affiliates, and their respective officers and employees from any claim or demand made by any third party due to your breach of these Terms.
11. Termination
- These Terms are effective unless and until terminated by either you or us.
- We may terminate this agreement at any time and may do so immediately without notice, and accordingly deny you access to the Website.
12. Force Majeure
We shall not be held liable for any delay or failure to perform our obligations if the delay or failure arises from any cause which is beyond our reasonable control (e.g., natural disasters, pandemics, government strikes, lockdowns).
13. Governing Law and Jurisdiction
These Terms shall be governed by and constructed in accordance with the laws of India. Any disputes arising in relation hereto shall be subject to the exclusive jurisdiction of the courts at Ujjain, Madhya Pradesh, India.